At Your Service

When you need service, we’re at your service.

We all find ourselves living in an unprecedented situation; one that calls for solidarity. Now more than ever you may find a greater reliance on your own transport, and it’s important to ensure your vehicle continues to be maintained. That’s why our Service Department is ready to respond to your needs. We want to do our very best to keep you mobile and safe.

Whilst the team here at Rockhampton Mazda are practicing social distancing we have also increased hygiene practices by appointing a full time on-site cleaner. We also want to assure you of a seamless service experience. You can customize your service experience with us however you choose.

Request A Service

Online 24/7

Over the phone or email us here – also book our Mazda Quick Smart service* to have two trained technicians work on your car in half the time – at no extra cost!

A ZERO CONTACT EXPERIENCE.

On the day of or before your booking simply visit our Early Bird Drop Off point and place your keys and envelope in the secure box provided, we will service your car.

Live local?

We will come to you – if you are self isolating, over 60 years of age or in a compromised situation *Offered on an individual case basis. We also offer a courtesy shuttle service departing half hourly from our dealership. Requested at time of booking.

Driveway Service

Enjoy our minimal contact Driveway Service from 7.45AM – Our team wear gloves and will thoroughly wipe down every touchpoint of your vehicle so that it’s returned to you clean and ready to drive. Rest assured knowing that your vehicle is in great (gloved) hands.

Loan Car fleet

Please enquire when making a booking. Rest assured all vehicles are sanitised. We disinfect all contact/touch points on all vehicles upon their return.

Make a Service Enquiry

Terms and Conditions

Rockhampton Mazda Valet Service Collection & Return – Pickup and delivery based on location and staff availability. Some exclusions apply. Contact Rockhampton Mazda for details.

The dealership is not liable for delays in vehicle maintenance if the Customer does not adhere to their booked appointment time. Priority is given to on-time Customers. Limited to 1,000km, 10,000km, 20,000km, 30,000km, 50,000km Scheduled Mazda Book Services on selected Mazda models. Additional repairs required above service are limited to minor items such as wiper blades and globe replacements.

We require your vehicle for longer when conducting a major service – 40,000km, 80,000km, 120,000km